Delete your data
Applies to the Jenix School Bell app (one.jenix.schoolbell) by Jenix · Updated 12 November 2026
The app has no accounts, so there is no account to delete. Everything the app stores is on your phone and on your bell, and you can erase it yourself at any time as shown below.
On your phone
- Remove one bell: in the app, open the bell list (More › Switch bell) and tap the bin icon next to the bell.
- Remove everything: Android Settings › Apps › Jenix School Bell › Storage › Clear data, or uninstall the app. This deletes saved bells, addresses and the phone-side sound library.
On the bell
The bell belongs to your school and keeps its own settings so it can ring without the phone. You can remove them in the app:
- Sounds: Sounds › delete any uploaded sound.
- Activity log: More › Activity log › clear.
- Holidays, school name, schedules: edit or switch them off in the app.
- Wi-Fi details and hotspot password: hold the button on the bell for 30 seconds. The school Wi-Fi name and password are erased and the bell's hotspot goes back to its factory password.
- Everything else, or a bell you are disposing of: contact us (below) and we will help you erase it completely.
Data held by Jenix
We keep no copy of your schedules, sounds, voice or Wi-Fi details. If your bell was ever connected to internet-enabled Wi-Fi, our server may hold a record of its device ID. To have that removed, e-mail jenixindia@gmail.com with the subject “School Bell data deletion” and the bell ID shown in the app (More › Device settings). We delete it within 30 days and confirm by e-mail. Standard web server logs are kept no longer than 90 days.
Questions
Call / WhatsApp +91 72402 26566 or see our Privacy Policy.